가벼운 불만을 정중하게 말하기

미리 보기 4 / 13장면

1. 

   This is wrong!

2. 

   Mina has the wrong coffee, and boarding time is getting close. A direct complaint can sound sharper than she intends.

   I think there might be a mistake.

   Let me check it.

3. 

   The phrase uses might to soften the complaint instead of declaring that someone is wrong. It opens the door to checking the situation toget…

   Soft voice, clear ask.

   That sounds much easier to hear.

4. 

   Mina changes the tense opening into a calm request. The useful pattern is a softened problem followed by a clear next step.

   Could you check that for me?

   Sure. I will check the order.